We make high quality standards a must with every product we create. Mixing it with our Scandinavian love for purity and harmony, and authentic interest in improving our salon clients' working environment, we dedicate ourselves to designing high standard perfume free products and creating up-to-date in-salon solutions.
We ship to Europe, Americas, Australia and New Zealand with FedEx and UPS. Delivery costs are shown at checkout.
We do not ship directly to Finland. If you live in Finland, please ask your local hair salon for Sim Sensitive products.
We accept PayPal and all major payment cards, including Visa and MasterCard.
Product prices might include Finnish VAT of 24 % depending on country of purchase. We reserve the right to update the product selection, shipping details and these terms as needed.
We currently sell to Europe (excluding Finland), Americas, Australia and New Zealand.
Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider. Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant. Paytrail Oyj is an authorized Payment Institution. For reclamations, please contact the website you made your payment to.
Paytrail Oyj, business ID 2122839-7
Phone: +358 207 181830
Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.
International shipments are carried by either FedEx or UPS, depending on the delivery location. Shipping costs are calculated and displayed on the checkout page after you fill out the required information.
The items are usually shipped within one to four working days from receiving the order. You can track your package using the information shown at the order status page after we have shipped the product from our factory.
You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.
In order to exercise the right of withdrawal, you must notify us of your decision to cancel the agreement in an unambiguous way (for example, by mail or by email). You can also use our printable return form, but its use is not mandatory.
To comply with the deadline for withdrawal, it is sufficient that you submit your notice of cancellation before the end of the withdrawal period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must return the goods without delay and no later than 14 days after informing us about your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only responsible for the kind of value decrease of the goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.
These terms and conditions are subject to the laws and exclusive jurisdiction of Finland.